Frequently Asked Questions
Do you offer telehealth visits?
Yes. Her Wellness Collective is a telemedicine-based practice providing secure, HIPAA-compliant virtual visits for women across Wisconsin, Illinois, Pennsylvania and Minnesota.
I do not live in the states listed above. Can I still schedule an appointment?
If you live in a state outside of IL, MN, PA or WI please reach out to us. We are always looking to expand our reach and if we are not able to provide our services to you, we will help you to find a certified, trusted provider that is accessible to you.
Do you offer in-person visits?
Not yet. Currently, all visits are conducted virtually. However, we’re actively working toward opening a physical wellness space within the next two years—one designed to serve as both a beautiful treatment center and a community hub where women can connect, learn, and support one another.
Do you accept insurance?
We are a self-pay fee-for-service practice. This allows us to offer longer visits, direct communication, and individualized care without restrictions.
Superbills and itemized receipts are available for potential out-of-network reimbursement and/or FSA/HSA eligibility. All labs and prescriptions can be completed through your insurance.
How long are visits?
New patient consults are 60 minutes. Follow-up visits are 30–45 minutes, depending on your needs.
What is included in my 1 hour visit?
Each visit is individualized and components are dependent upon the service type and your specific wellness goals. Please visit the service pages for more detailed information. In general, you can expect:
- 1 hour virtual consultation with a board-certified menopause and women’s health expert.
- Comprehensive review of your family history, current medical problems, and medications.
- Individualized treatment plan targeted towards your health and wellness goals.
- Integrated, holistic, and evidence-based approach that includes a discussion of management options from hormone therapy, weight loss therapy, non-hormonal medications, supplements, and more.
- Specific and attainable diet, exercise, and wellness goals that are tailored to your current lifestyle.
- Follow up phone call from your provider after 4 weeks.
- Unlimited access to your provider via electronic communication for the 4 weeks between your initial consultation and your follow-up phone call.
What types of treatment do you offer?
Treatment plans are customized and may include hormone therapy, non-hormonal medications, supplements, and lifestyle strategies. Depending on your needs we work in collaboration with an expert referral base of specialists in the fields of pelvic floor therapy, cognitive behavioral therapy, exercise science and nutrition support when appropriate.
What if I’ve been told I can’t have hormone replacement therapy?
Every woman deserves a discussion about the current data, risks, and benefits of HRT.
How do you handle in-person care, such as labs, paps, tests, and mammograms?
We will work with you to make sure you’re up to date with in-person care, including Paps, mammograms and other age-appropriate screenings. All imaging and labs ordered through Her Wellness Collective can be completed through insurance. If you need a provider or diagnostic testing, we’ll help you find care through our trusted referral network.
What is the cost?
- 60-minute new patient consultations with Dr. Denis are $625. Follow-up visits cost $300-450 depending on your needs.
- 60-minute new patient consultations with Lindsey Lorenz, PA-C are $400. Follow-up visits with Lindsey cost $200-300 depending on your needs.
- All new patient consults include a follow-up phone call 4 weeks after your visit as well as unlimited messaging between you and your provider during that time.
How do I schedule?
Click here to schedule directly through our booking site. If you would prefer to schedule over the phone or have questions prior to booking, please send an inquiry here and someone from our team will reach out to you within 24 hours.
